COVID-19 is still doing havoc throughout the world, and it’s not only in the legal profession that it’s doing it. Data from thousands of US customers and tens of thousands of legal professionals have been analyzed to better understand the immediate & long-term effects of the crisis on the practice of law. Legal services are in more demand as the outbreak spreads. As customers’ requirements change, it is encouraging to see the sector starting to implement new procedures and technology.
Changes in the world around us are happening regardless of our feelings about them. It is imperative that the legal sector adapts to these developments. After the epidemic, consumers’ expectations of working with attorneys have shifted dramatically. It’s however unlikely that things will go back to the way they were before (and I don’t think we should). The epidemic has also hastened changes that would have occurred in the sector over the next few years but weren’t due to the pandemic.
We must all continue to change our behavior, both professionally and individually, to control the epidemic while guaranteeing access to legal services for the foreseeable future, since several states are facing a recurrence of COVID-19. Most legal firms are aware of this, which is encouraging. The pandemic aftermath of COVID-19 will have long-term consequences for law firms, according to 75% of them as of June. In the near future, the smartest and most productive course of action for legal teams is to take benefit of this window of opportunity to come up with new ideas for working with clients. It’s a certainty that the legal sector will eventually be forced to become digital.
According to a recent survey of legal professionals, embracing new technologies has had a positive impact on their personal lives, with 58% of respondents indicating an improvement in their work-life balance in the preceding three months as a result of their usage of new technology. Client-centeredness and an individual, firm-focused approach are essential if we are to be flexible enough to keep up with the rapid changes in our environment.
To meet the changing demands of their customers, several legal firms have already used virtual technologies that allow lawyers to work from anywhere. The 74% of professionals who say they use e-signatures and electronic document sharing and the 77% of professionals who say they use video conferencing software are included in this (as of June). Adapting to the changing demands of their clientele is a top priority for these legal services providers.
Since many analysts predict a surge in demand for COVID-19-related employment difficulties (especially when customers begin to pursue legal matters they’ve put off since the onset of the epidemic), this is an especially relevant consideration. A large number of new issues surfaced. As of the 1st week of June, the rise was the greatest since early March, jumping from 26 to 14 percent above the baseline. However, by the beginning of July, casework began to fall again. After the break, caseloads are expected to rebound, but it is uncertain if the constant rise in viral cases will have an adverse effect on legal firms. Law firms that are ready to adapt and create their own new normal in the face of the epidemic will not just survive, but prosper. A change in the legal sector toward digital transformation will help law firms get new customers and guarantee that those clients receive the legal services they require.
The present unemployment rate in the United States must also be taken into account. COVID-19-related circumstances have resulted in a 15 percent drop in the average household income, and a 25 percent decline in the average household income. 71 percent of legal practitioners (as of late April) expressed anxiety that their customers would be unable to pay their legal costs, and 28 percent said they had to lose more money as a result of their client’s inability to pay (as of June). To help clients who can’t afford legal bills, law firms may need to look at solutions such as discounted services, payment plans, or temporarily lowered rates. About 72% of people in the United States choose to pay their legal bills over a period of time. An adaptive attitude may have enormous benefits for your company, and here is a great illustration of that.